1. Introduction

Shells Smart Solutions (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website shellssmartsolutions.com or contact us for our services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you submit a contact form or enquiry.
• Usage data — information about how you interact with our website, including pages visited, time spent, and referring URLs (collected via analytics tools).
• Communications — records of correspondence if you contact us by email or WhatsApp.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Improve our website and service offerings
• Send relevant communications about our services (you may opt out at any time)
• Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service partners (such as Ark Vision and San Solutions) solely to deliver the services you have requested, under strict confidentiality obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiries are retained for up to 2 years unless you request earlier deletion.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@shellssmartsolutions.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (including Ark Vision and San Solutions). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Shells Smart Solutions
Email: info@shellssmartsolutions.com
Website: shellssmartsolutions.com